At Donna, your privacy and security are our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information: When you place an order or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

Payment Information: If you make a purchase, we collect payment details necessary to process your transaction. We do not store credit card information; it is processed securely through our payment gateway.

Usage Data: We may collect information about how you use our website, including your IP address, browser type, and access times. This helps us improve our services and provide a better user experience.

2. How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, including shipping and handling.

Customer Support: Your information helps us provide customer support and respond to your inquiries.

Marketing Communications: With your consent, we may send you promotional emails or updates about our products and services. You can opt-out of these communications at any time.

Website Improvement: Usage data helps us analyze and improve our website’s performance and user experience.

3. How We Protect Your Information

Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Third-Party Services: We may use third-party service providers for payment processing, shipping, and marketing. These providers are required to handle your information securely and in accordance with applicable privacy laws.

Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.