Welcome to Donna! We are committed to providing you with high-quality products and excellent customer service. Our Sales Policy outlines the terms and conditions for purchasing products from us. By making a purchase, you agree to the following terms:

1. Product Availability

Stock: We strive to ensure that all products listed on our website or in-store are available. However, product availability is subject to change without prior notice. If a product you ordered is out of stock, we will inform you and offer alternatives or a full refund.

Product Descriptions: We make every effort to ensure that product descriptions, images, and prices are accurate. However, there may be occasional errors. If a product’s description does not match what you receive, please contact us for resolution.

2. Pricing

Price Information: All prices are listed in VND (Vietnamese Dong) and include VAT unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders that have already been processed.

Discounts and Promotions: Any discounts or promotions offered are valid for a limited time and may be subject to specific terms and conditions. Details will be provided at the time of the promotion.

3. Order Processing

Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase. Please review the information carefully and contact us immediately if there are any discrepancies.

Payment: We accept various payment methods, including credit/debit cards and cash on delivery (COD). Payments are processed securely through our payment gateway.

Shipping: We offer nationwide delivery with shipping times ranging from 1 to 4 days, depending on your location. Shipping costs will be calculated and displayed at checkout. Orders will be dispatched once payment is confirmed.